case study

Biotech

2007-Ongoing

Project Challenge:

“Image Creation and Deployment”: This Biotech organization provides diverse medical instruments utilizing varied computer equipment platforms with many operating system options. Each year, they must anticipate demand for its varied medical instruments, must estimate how many computers will be required with each specific image and configuration, and must keep sufficient inventory to meet demand. Changes to the estimated quantities are determined several times a year with corresponding changes in the computer imaging needs.

Solution:

Attronica creates and maintains the images for each model of the organization’s medical computer solutions. We periodically receive computers that require re-imaging and reconfiguration to a new specification. Attronica re-images, re-configures, and re-packages the updated computers with updated information provided to us. These computers are then shipped to the Biotech organization’s designated location.

Benefit:

Attronica’s highly-specialized imaging services allow the customer’s inventory to be updated based on real-time demand, allowing them to meet demand for their medical equipment solutions quickly. This company maximizes the efficiency and effectiveness of its yearly technology budget and actual expenditures, while maintaining productivity of tis core departments and functions.

 
 
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case study

Financial

1999-Ongoing

Project Challenge:

“HP Servers and Storage Products”: This major financial corporation has used HP (earlier Compaq) Windows based servers since 1999, and continue to find this platform suitable for their needs. They require multiple servers configured specifically for each particular location and environment, while needing to meet certain equipment cost effectiveness.

Solution:

In the “open market” environment, Attronica has been providing servers and storage to this corporation since 1999. Requests are made for a specific configuration, Attronica then provides the quote within a days’ time. Upon receiving the opportunity, Attronica receives a formal PO from this corporation. Our engineers configure and integrate the machines and test the equipment per the requirements. Each server is delivered to their specific location.

Benefit:

This Corporation receives the configured servers and storage on time and within a budget, per the contract requirements, and enjoys customized deliver to the exact location requested.

 
 
 
 

case study

Insurance

2006-Ongoing

Project Challenge:

“Special Programs”: This insurance company needed a variety of complex programs to improve its procurement, support services, lifecycle performance, and recycling programs to reduce costs and improve services.

Solution:

Attronica met with the executives of this company to better understand the detailed goals and objectives. Attronica proposed observing their processes, which would lead to suggestions on specific projects and solution. This approach was highly successful, producing re-engineered processes, improved technology services, and cost reductions for the company.

  1. Technical Procurement Services: Attronica’s on-site engineer receives employee requests for new PC’s, determines the hardware and software needed, completes internal requisitions, obtains the manager’s signature, and forwards the requisition to the purchasing department for the company.

  2. Help Desk Services: Attronica’s on-site engineer performs help-desk services and associated software repair tasks.

  3. Image Creation: Our engineers create new special images, with all of the requested software for purchase orders of ten or more machines.

  4. PC Configuration, Inventory Management, and Rollouts: This insurance company purchases about 1,500 computers annually. Attronica purchases inventory in advance for this company and also stores the products in our warehouse for a quick turnaround. We configure, integrate, load specialized images, and asset tag each computer.

  5. PC De-Installation and Disposition to Recycling or Loaner Pool: When new computers arrive on-site at this company’s locations, Attronica’s engineers remove existing PC’s and laptops. We mark each for our discard procedure (HDD removal, asset tag removal and recording, S/N recording, and tracking update) or placing the machine into a loaner pool.

Benefit:

This customer has improved its hardware procurement, support services, lifecycle performance, and recycling programs. They have achieved significant cost reductions and service improvements.

 
 
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case study

Food Manufacturer

2007-Ongoing

Project Challenge:

“PC Lifecycle Management”: Throughout the year, this food manufacturer must cost effectively refresh hundreds of specialized software applications, roll-out the new PC’s to each employee, provide applications training to its 3000+ employees, box up and stage the old equipment, and provide call support to the employees after the new PC’s have been installed.

Solution:

Attronica provides this “PC Lifecycle Management” program as a series of continuing on-site services, via an account manager, and technicians at the customer’s offices. Attronica brings procurement, configuration, installation, training, logistics, and call support services as part of this program.

Benefit:

The customer’s employees receive technology products, deployment, personalized services, training, and call support consistently within their budget.

 
 
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case study

Retailer

2009-Ongoing

Project Challenge:

“PC Replacements in Retail Centers”: This supercenter retailer needed to replace 4,500 aging CRT monitors with energy-efficient LCD monitors, and replace one-third of aging desktop computers in 185 retail locations in 5 Midwest States. This challenge included attempting to complete what was required with minimal disruption of daily business, and staying within a budget and timeline.

Solution:

Attronica’s installation team met with the customer’s technology team to develop the plan for a smooth transition. Attronica worked out special pricing with the supplier, pre-installed customer image to all of their PC’s stored at our warehouse, and managed the equipment rollout to be installed at all 185 locations. Attronica’s teams removed the old equipment, with preparing for recycling, and installed the new replacement equipment.

Benefit:

The plan was executed successfully by Attronica’s teams, exceeding every expectation of this supercenter retailer.

 
 
 
 

case study

School System

2008-Ongoing

Project Challenge:

“Fewer Resources, More Requirements”: This public school system, facing reduced funding, fewer employees, and a growing number of students, needed technology solutions to help the schools provide high-quality learning experiences.

Solution:

Attronica competed and won the recommended technology solution – a state-of-the-art, mobile conferencing system for each of the 33 schools. The system was designed to be easily moved, activated easily, and to accommodate varying ergonomic requirements for teachers and students of all ages.

Benefit:

The school system has experienced benefits beyond the project’s goal. Additional benefits include:

  • Increased interaction among students and teachers at different facilities

  • More inter-district classroom-to-classroom events and contests

  • Live meetings among staff across all facilities

  • Virtual field trips to educational treasures such as NASA and the National Zoo

 
 
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